Shipping Policy

At Aurelior Maison, we are proud to offer worldwide shipping. Our goal is to deliver your order safely, efficiently, and with complete transparency throughout the shipping process.

Order Processing

• Orders are processed within 1–3 business days after payment has been successfully confirmed.
• Once your order has been processed, it will be prepared and dispatched from one of our fulfillment facilities.
• As soon as your order ships, you will receive a confirmation email containing your tracking information.

Free Shipping

Orders of $75 or more qualify for free standard shipping. Orders below this amount may be subject to a shipping fee, calculated and displayed at checkout.

Estimated Delivery Times

Delivery times may vary depending on your destination and local shipping conditions.

Estimated delivery times are as follows:

• United States: 7–12 business days
• Canada: 7–12 business days
• United Kingdom: 7–12 business days
• Australia: 7–12 business days
• Europe: 7–12 business days
• Other International Destinations: 7–15 business days

Please note that these delivery estimates are not guaranteed and may be affected by customs clearance, public holidays, severe weather, or local postal and courier services.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking number, allowing you to monitor your shipment in real time.

If you do not receive your tracking information within a few business days after placing your order, please contact our Customer Support team.

Customs, Duties, and Import Taxes

Import duties, taxes, or customs charges may be imposed by the destination country and may be the customer's responsibility unless otherwise stated at checkout. Aurelior Maison is not responsible for any such charges, which are outside of our control.

Shipping Delays

Although we work closely with our shipping partners to ensure timely deliveries, occasional delays may occur due to circumstances beyond our control, including customs inspections, transportation disruptions, extreme weather conditions, or other unforeseen events.

We appreciate your patience and understanding should any unexpected delays occur.

Incorrect Shipping Information

Please ensure that your shipping address is complete and accurate before placing your order. Aurelior Maison is not responsible for delays or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.

Contact Us

If you have any questions regarding your order or this Shipping Policy, please contact us at aureliormaison@gmail.com.